"At Merge Insights, we’re redefining how organisations manage safety, efficiency, and operational excellence. Join us and be part of something bigger, protecting lives while shaping the future of AI-driven workforce management."
Innovation at scale
work on AI, predictive analytics, IoT, and safety systems used globally.
Impact that matters
your work helps protect frontline and lone workers in critical industries.
Global opportunities
collaborate with teams, clients, and partners across industries and countries.
Growth & learning
access to ongoing training, mentoring, and career pathways.
Culture of excellence
we believe in collaboration, innovation, and continual improvement.
Location: Australia
Join our sales team to expand Merge Insights’ reach, building relationships with enterprise clients and industry partners.
Location: Australia
Support our R&D team in building advanced machine learning models for workforce intelligence.
Location: Australia
Develop scalable applications and collaborate across teams to deliver high-quality software solutions.
We are hiring multiple roles across our Infrastructure and AI Applications teams In these roles, you’ll be at the forefront of projects that harness the latest technologies to help customers modernize applications, adopt AI at scale, and transform their businesses.
As a Solution Engineer, you’ll work side-by-side with customers and partners to design and deploy secure, scalable, AI-powered solutions. You’ll engage in hands-on activities such as proof of concepts, hackathons, and architecture workshops, while providing trusted technical guidance on the use of Azure AI, Fabric, One Lake, AI Foundry, Responsible AI, and Microsoft’s cloud platform.
This is a unique opportunity to accelerate your career, deepen your technical expertise, and shape the future of AI applications. Join a team that thrives on collaboration, creativity, and continuous learning, while making a meaningful impact with customers across Australia and multiple countries.
Responsibilities
Drive technical sales conversations with business and technical decision makers, using demos and proof-of-concepts to shape solution design and accelerate production deployments.
Lead hands-on engagements such as hackathons, code-with sessions, and architecture workshops to fast-track adoption of Microsoft developer tools and cloud platforms.
Build trusted relationships with developers and platform leaders, co-designing secure, scalable, and innovative architectures.
Resolve technical blockers and objections, working closely with engineering teams to provide feedback and influence product improvements.
Develop and maintain expertise in AI Foundry and AI application architecture, including Agentic AI frameworks, Semantic Kernel, Fabric and One Lake, Foundry SDK, and Responsible AI.
Grow skills in cloud-native development, including APIs, containerization, microservices, event-driven systems, and programming in Python, Java, or .NET.
Expand knowledge in AI management and security, including GenAI Ops, Sentinel, orchestration, and monitoring.
Represent Merge Insights as a thought leader in developer communities and customer forums.
Qualifications
Minimum Experience
3+ years technical pre-sales or technical consulting experience AND Bachelor's Degree in Computer Science, Information Technology Additional or preferred qualifications 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management Certification in relevant technologies or disciplines (Azure Architect and Development exams, Cloud Platform Technologies, Architecture).
Customer Success Specialist (Hybrid)
Help clients maximise their use of Merge Insights with onboarding, training, and continual improvement support.
Yes, many roles support remote or hybrid work, depending on the team.
We support healthcare, logistics, government, outreach services, and more.
Our process typically includes an application review, 1–2 interviews, and role-specific assessments.
Explore
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IMPORTANT Links
MENTAL HEALTH AUSTRALIA
Lifeline
Beyond Blue
Black Dog Institute
SANE
Workforce Safety by Country
DOWNLOADS
Risk Assessment
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