Real Use Case

Frontline Workers

Frontline workers face unpredictable situations every day, from volatile environments to urgent medical emergencies, where fast action can mean the difference between safety and harm. Merge Insights and our Mi Advanced Emergency Solutions provide the protection, communication, and real-time support they need to stay safe and feel supported.

High-Risk Environments

With advanced GPS tracking, automated location updates, and 24/7 government-certified emergency monitoring, Merge Insights ensures instant response and coordination when danger strikes, giving workers confidence they’re never alone. FRONTLINERS are our Doctors, Nurses, Paramedics, Pathologists, Hospital Support Attendant's, Age Care, Security, Police & SES workers.

Violence and Conflict

Push-to-talk voice, discreet video streaming, and instant data sharing allow workers to alert security teams in seconds, helping defuse situations before they escalate.

Frontline Wellbeing

Scheduled check-ins and continuous GPS monitoring offer peace of mind, both for the worker in the field and the team supporting them behind the scenes.

Limited Access to Backup

When immediate assistance is needed, Merge Insights triggers instant alerts to supervisors and first responders, cutting response times and improving safety outcomes.

Challenges Faced by Lone Workers

Lone and remote workers face amplified safety risks without immediate backup. Mi Advanced Emergency Solutions deliver end-to-end protection with GPS tracking, duress alarms, and emergency communications that ensure help is always within reach.

Limited Access to Help

Our GPS-enabled safety system with 24/7 emergency monitoring links directly to police and first responders at the press of a button.

Higher Risk of Accidents

Automatic fall and incapacity detection ensures that if a worker can’t raise the alarm themselves, help is dispatched without delay.

Lone Worker Wellbeing

Real-time location sharing, welfare check-ins, and scheduled updates help reduce isolation and improve morale in remote conditions.

Accountability and Monitoring

Our platform offers full incident reporting, time-stamped GPS logs, and live oversight, ensuring compliance and strengthening employer duty of care.

Challenges Faced by Outreach Workers

Outreach workers often operate in isolated, unpredictable environments. Merge Insights safeguards their missions with discreet, intelligent safety tools that keep them connected and protected.

Remote Locations

Scheduled check-ins and real-time GPS monitoring ensure help is always close, even when workers are far from urban centres.

Limited Communication

Push-to-talk and instant messaging features keep outreach teams connected in challenging conditions.

Volatile Situations

Discrete activation options including phone shake, covert Bluetooth button, or lanyard pendant, let workers request help without drawing attention.

Personal Safety Risks

Automatic fall detection and emergency alerts ensure immediate assistance during accidents or health emergencies.

Challenges Faced by Risk Management Teams

Managing workforce safety isn’t just about responding to incidents, it’s about preventing them. Merge Insights equips organisations with proactive tools for hazard identification, response coordination, and compliance.

Identifying Workplace Risks

Live location tracking, heat maps, and predictive analytics highlight risk zones before incidents occur.

Minimising Legal Risks

Incident logging and 24/7 emergency support help organisations meet legal obligations and demonstrate proactive safety measures.

Ensuring Employee Protection

Workers can raise an alarm instantly with emergency alerts and push-to-talk features, cutting critical response times.

Monitoring and Responding to Risks

Our management dashboard offers live oversight, automated alerts, and response tracking to reduce operational disruption.

Challenges Faced in Workplace Health & Safety (WHS)

From compliance demands to accident prevention, Merge Insights gives WHS managers the tools to protect teams, streamline incident handling, and meet legal requirements.

Workplace Accidents and Injuries

With fall detection and rapid alert activation, incidents are addressed in seconds, reducing injury severity and downtime.

Compliance with Safety Regulations

Accurate incident tracking, time-stamped reports, and cloud storage make compliance simple and auditable.

Employee Safety and Wellbeing

Continuous monitoring and 24/7 emergency support reassure employees their safety is always the top priority.

Managing Health & Safety Protocols

The Merge Insights dashboard ensures all protocols are followed, with escalation workflows that leave nothing to chance.

Frontline Worker Safety Solutions

Empowering frontline workers with integrated safety tools from Mi Advanced Emergency Solution, to body-worn cameras, Risk Analysis, Workforce management, designed to enhance personal security, improve situational awareness, and streamline emergency response.