Instant, Covert, and AI-Prioritised Emergency Response

From trigger to dispatch in seconds, without revealing you’ve called for help.

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Key Benefits for Organisations

Smart timers with instant AI response.

Zero Delay Response

Alerts go directly to trained operators in under 4 seconds.

Stealth Safety

Covert triggers protect workers in volatile situations.

AI Risk Prioritisation

The most urgent cases rise to the top instantly.

Complete Incident Data

Location, audio, and history for post-event review.

Insurance & Legal Defence

Verifiable records for claims and WHS compliance.

When Seconds Count, AI Delivers

In a high-risk moment, fumbling with a phone or app can put lives in danger. That’s why Merge Insights SOS Emergency feature gives workers instant, covert ways to raise the alarm, without drawing attention or escalating the situation but more important analysing risk and predicting potential events before they happen.

How It Works

Manual Activation

Tap the SOS button in the Mi App.

Covert Activation

Use a discreet wearable, phone shake, or hidden button press.

AI Risk CalibrationAI-Prioritised Escalation

Alerts are analysed and queued based on severity, location risk, and historical data.

Live Response

Operators receive GPS location, live audio, and any attached incident notes.

Immediate Dispatch

Police, ambulance, or on-site security are contacted within seconds.

Why AI Makes the Difference

Our system doesn’t treat all alerts equally. Using predictive analysis and behavioural models, Merge Insights:

Identifies when an alert is likely a true emergency vs. accidental activation.

Flags repeat locations or patterns that indicate escalating threats.

Integrates environmental data (e.g., after-hours, high-risk zone entry) to speed up priority response.

Organisational Impact

For leaders, SOS Emergency means fewer fatalities, faster response times, and a stronger safety reputation. It also provides a defensible record for legal or insurance claims, proving due diligence in protecting staff.