See Everything. Act Instantly.

Real-time oversight and automated escalations that keep your workforce safe, compliant, and on track.

Live insight. Immediate action.

Key Benefits for Organisations

Instant alerts and smart escalation workflows.

Faster Response Times

Managers notified instantly when issues arise.

AI Prioritisation

Escalations routed based on severity and impact.

Improved Safety Outcomes

Immediate action reduces incident risk.

Customisable Paths

Define who gets notified and in what order.

Data-Backed Accountability

 Complete visibility for audits and reviews.

Why Manager Visibility Matters

When a worker misses a check-in, starts late, or triggers a safety alert, seconds matter. Without instant visibility and structured escalation, response times slow and risks escalate. Merge Insights changes that with live, AI-assisted oversight and smart workflows.

How It Works

Configurable Late Check-In Thresholds

Choose 5, 10, 15, or 30 minutes before a lateness flag is raised.

Predictive Lateness Detection

AI analyses travel, shift history, and external factors to predict lateness before it occurs.

Multi-Channel Alerts

Push notifications, SMS, and email to workers and managers.

Pulsing Status Indicators

Keep unresolved issues front-of-mind until addressed.

Audit-Ready Logs

Every alert, notification, and response time recorded for compliance.

Example Use Cases

Field service manager instantly alerted when a lone worker fails to check in at a hazardous site.

Security operations receiving a covert SOS escalation within 2 seconds of activation.

Healthcare team lead notified when a mobile nurse is delayed past a critical appointment.

Organisational Impact

Reduced Incident Response Time – Faster interventions reduce risk and damage.

Higher Safety Standards – Real-time oversight drives compliance and care.

Increased Operational Efficiency – Managers can focus on proactive actions, not reactive chaos.

Clear Accountability – Track who responded, when, and how.

Live Map Console

Visualise team activity and incidents in real-time.

Escalation Template Library

Predefined scripts for various alert types.

Escalation Analytics

Identify patterns in issue frequency and response times.

“Don’t Just See Problems, Solve Them Instantly.”

Frequently Asked Questions

Can I set different escalation paths for safety vs operational issues?

Yes, each alert type can have its own escalation rules and recipients.

How fast are manager alerts delivered?

 In under 4 seconds for critical safety events; operational alerts are near-instant.

Are escalation logs audit compliant?

Yes, every action, timestamp, and responder is logged and exportable for compliance.

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