Consistent Communication, Every Time.

AI-powered templates that save time and reduce errors.

Pre-built. Personalised. Perfected by AI.

Key Benefits for Organisations

AI-curated templates for faster, clearer communication.

Time Efficiency

Send accurate, ready-to-use communications instantly.

Message Consistency

Preloads documents, maps, and forms before entering low-coverage zones.

AI Recommendations

Automatic conflict resolution ensures accuracy.

Improved Safety

Critical alerts and welfare timers still function offline.

Faster Recovery

Automatic sync eliminates manual data recovery after outages.

Why Template Library Matters

In fast-paced environments, clear communication can’t wait for someone to type it out. Merge Insights solves this by offering an AI-enhanced Template Library, giving your team pre-approved, compliance-friendly messages they can deploy in seconds.

How It Works

Pre-Built Templates

Common communications like check-in prompts, incident alerts, and job updates are ready to go.

Customisable Fields

Personalise recipient names, locations, and job references without altering core message integrity.

AI Suggestions

System analyses the current situation (late check-in, hazard report, etc.) and recommends the most effective template.

Multi-Channel Delivery

Templates can be sent via push notification, SMS, or email.

Version Control

Only the latest, approved templates are used across the organisation.

Example Use Cases

Safety Manager sends an urgent evacuation message to all on-site workers.

Dispatcher uses a standardised job cancellation template to inform a client.

Supervisor sends a late check-in reminder to a specific worker, generated from AI prompt detection.

Organisational Impact

Speeds Response – Deploys critical messages in seconds.

Improves Compliance – Every message meets organisational standards.

Supports Multi-Language Operations – Templates can be translated and stored for global use.

Enhances Worker Trust – Workers receive clear, consistent instructions.

Most Used Template Leaderboard

Track which templates drive the most engagement.

AI Template Effectiveness Score

Rates templates based on response time and outcomes.

Quick Access Favourites

Save top-used templates for 1-tap sending.

“Send the Right Message, Right Now.”

Frequently Asked Questions

Can we create our own templates?


Yes, you can build, brand, and manage your own custom templates.

Can templates include safety compliance statements?

Absolutely, you can embed compliance language in any template.

Does AI learn which templates work best?


Yes, it analyses engagement metrics and prioritises the most effective options.

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