When Every Second Counts, We Deliver

AI-prioritised, multi-channel alerts to protect people and keep operations running.

Instant Reach, Zero Delay, Maximum Impact

Key Benefits for Organisations

AI-powered mass alerts with delivery tracking.

Instant Multi-Channel Delivery

Send alerts via push, SMS, email, voice calls, and on-screen notifications.

AI-Prioritised Recipient Targeting

Messages reach those most at risk first.

Delivery Confirmation

Know who received and acknowledged messages.

Failsafe Connectivity

Automatic channel switching in case of network congestion.

Operational & Safety Integration

Trigger alerts from incidents, workflows, or scheduled events.

Your Command Centre for Instant Communication

In an emergency, speed isn’t just important it’s life-saving. The Mass Notification System (MNS) Broadcast Centre allows you to send high-priority alerts across your entire organisation in seconds.

More Than an Alert

Traditional mass notification systems simply send messages. Our MNS goes further by:

Using AI to Prioritise – Workers in high-risk areas get alerts before others.

Predictive Risk Integration – If AI predicts an incident in a specific area, alerts can be pre-armed.

Delivery Assurance – Confirm not just that the message was sent, but that it was read and acknowledged.

How It Works

Trigger

Alerts can be triggered manually, by an incident, or automatically from AI-predicted risks.

Select Audience

Entire workforce, specific teams, or geofenced groups.

Multi-Channel Delivery

Push, SMS, email, automated calls, and dashboard pop-ups.

Delivery Confirmation

Monitor in real-time who has received and acknowledged the message.

Follow-Up Actions

Escalate unacknowledged alerts to supervisors or dispatchers.

Why AI Makes the Difference

Our system doesn’t treat all alerts equally. Using predictive analysis and behavioural models, Merge Insights:

Identifies when an alert is likely a true emergency vs. accidental activation.

Flags repeat locations or patterns that indicate escalating threats.

Integrates environmental data (e.g., after-hours, high-risk zone entry) to speed up priority response.

Example Use Cases

Severe weather warnings. Safety hazard alerts.

IT outages impacting operations Security threats or lockdown orders. Emergency evacuation instructions.

Organisational Impact

Faster Incident Response – Reach everyone in seconds.

Lower Risk of Miscommunication – Multiple channels ensure messages aren’t missed.

Better Compliance – Proof of alert delivery and acknowledgement for audits.

Live Alert Simulation

Send a demo alert to see MNS in action

Delivery Map Visualiser

View how an alert reaches recipients by region

Scenario Drill Tool

Test how MNS handles a simulated emergency

“Get Critical Messages to the Right People, Fast.”

Frequently Asked Questions

What if mobile data is down?

The system automatically switches to SMS, voice, or other available channels.

Can I target only workers in a specific location?

Yes. Geofencing lets you target alerts to people in defined areas.

How fast can alerts be sent?

MNS can deliver thousands of alerts in under 5 seconds across multiple channels.

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