Your Workforce Can’t Afford a Dead Device

AI-powered device health and connectivity monitoring to prevent downtime and keep safety systems online.

Every Device Ready, Every Second

Key Benefits for Organisations

AI-monitored device health for zero downtime.

Instant Multi-Channel Delivery

Send alerts via push, SMS, email, voice calls, and on-screen notifications.

AI-Prioritised Recipient Targeting

Messages reach those most at risk first.

Delivery Confirmation

Know who received and acknowledged messages.

Failsafe Connectivity

Automatic channel switching in case of network congestion.

Operational & Safety Integration

Keep safety and operational apps functional at all times.

Reliability is Safety

In a connected workforce, devices are the lifeline between your people and your command centre. The Mobile Device Monitoring (MDM) & Connectivity Assurance module ensures that lifeline never breaks.

From Reactive to Proactive

Traditional mass notification systems simply send messages. Our MNS goes further by:

Detects early signs of battery degradation.

Predicts loss of connectivity based on movement patterns and blackspot mapping.

Flags GPS drift before location tracking is impacted.

How It Works

Continuous Health Scanning

Devices send live status updates for key metrics (battery, storage, GPS, network).

AI Prediction Models

Historical performance data predicts potential downtime.

Manager Alerts

Supervisors are notified before an outage happens.

Recovery Actions

Suggested steps to restore connectivity or optimise device performance.

Integration with Safety Tools

If a device supporting SOS or welfare timers is at risk, MDM escalates priority maintenance.

Example Use Cases

Detecting when lone workers’ devices are approaching critical battery level.

Predicting mobile signal dropouts along planned routes.

Automatically switching GPS tracking methods in poor satellite visibility areas.

Ensuring field workers’ apps remain online during extreme weather events.

Organisational Impact

No Gaps in Safety Coverage – Workers are always connected to support and monitoring teams.

Lower Incident Risk – Predictive AI prevents safety systems from going offline unexpectedly.

Operational Efficiency – Less downtime, fewer failed job completions due to device issues.

Device Health Dashboard Demo

See how MDM monitors devices in real-time

Blackspot Map Viewer

Explore live mobile coverage maps for your region

Predictive Failure Simulation

Run an AI outage prediction test

“Keep Every Worker Connected, No Matter What.”

Frequently Asked Questions

What if a device fails suddenly without warning?

AI reduces this risk by detecting and alerting on early failure signs, but sudden failures trigger immediate incident protocols.

Can it integrate with existing MDM tools?

Yes. Merge Insights MDM can work standalone or integrate with third-party MDM platforms.

Does it monitor personal devices or only corporate-issued ones?

Both, depending on your Bring Your Own Device (BYOD) policy and system configuration.

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