Seamless Communication & Escalation

Manage distributed and mobile teams with precision. Track job performance, welfare timer adherence, and individual KPIs, all live and unified. Whether it’s a nurse in the field or a technician underground, supervisors can respond, coach, and optimise instantly.

Use it to:

Monitor attendance and check-ins

Trigger escalation workflows

Benchmark team productivity 

When seconds matter, reliable communication is critical. Merge Insights ensures uninterrupted connectivity through built-in support for mobile, Wi-Fi, satellite, and UWB technologies. Workers operating in underground tunnels, rural zones, or signal-poor buildings can still send alerts, receive updates, and remain visible in the system. Duress events — whether manual SOS, fall detection, or automatic Amber alerts — reach the right people instantly and trigger the appropriate emergency protocol.

Receive real-time Red Alerts

Lone workers can activate discreet duress buttons or voice-triggered alerts that send live GPS, audio, and personal ID to monitoring teams within seconds.